Tracking availability depends on your shipping method:
Tracking updates begin shortly after shipment:
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DDP (Delivered Duty Paid) — 2–5 working days
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DDP (Delivered Duty Paid) — 6–9 working days
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DAP (Delivered At Place) — 2–5 working days
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DAP (Delivered At Place) — 6–9 working days
Tracking updates only after scanning at the destination warehouse:
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DDP by Air — tracking appears about 7–10 days after shipment
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DDP by Sea, US (30–35 working days) — tracking appears about 30–35 days after shipment
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DDP by Sea, US (20–25 working days) — tracking appears about 20–25 days after shipment
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DDP by Sea / DDP by Train / DAP by Sea (other destinations) — tracking appears about 40 days after shipment
If your tracking hasn't updated within these windows, contact us and we'll check for you. You can also use the Track Your Order page on our website.